Privacy Policy

Last updated: May, 13, 2024

This Privacy Policy describes how SOAP SO FRESH ("we," "us," or "our") collects, uses, and discloses your personal information when you visit www.soapsofresh.com (the "Site") or otherwise interact with our services (collectively, the "Services"). By using the Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and we will post the revised policy on the Site with the "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources, including information you directly provide, information collected automatically through cookies, and information obtained from third parties. This information is used to provide, improve, and personalize the Services, as well as for marketing and advertising purposes.

What Personal Information We Collect

We collect basic contact details, order information, account information, shopping information, and customer support information. We also collect usage data through cookies.

Information We Collect Directly from You

This includes basic contact details, order information, account information, shopping information, and customer support information.

Information We Collect through Cookies

We collect usage data, such as device information, browser information, and IP address, through cookies.

Information We Obtain from Third Parties

We may obtain information about you from third parties, such as vendors, service providers, and social media platforms.

How We Use Your Personal Information

We use your personal information to provide the Services, communicate with you, improve our Services, and comply with legal obligations.

Disclosure of Personal Information

We may disclose your personal information to third parties for legitimate purposes, including vendors, business partners, and affiliates.

Security and Retention of Your Information

We implement security measures to protect your personal information and retain it for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights and Choices

You may have the right to access, delete, correct, or restrict the processing of your personal information. You also have the right to opt out of certain uses of your information, such as targeted advertising.

Complaints

If you have complaints about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority.

Contact

If you have any questions about our privacy practices or this Privacy Policy, please contact us at info@soapsofresh.com or 3372 Peachtree Road Northeast, Atlanta GA 30326, United States.

Mobile Terms of Service

Soap So Fresh

Last updated: May 13, 2024

The Soap So Fresh mobile message service (the "Service") is operated by Soap So Fresh (“Soap So Fresh”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Soap So Fresh’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Soap So Fresh through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Soap So Fresh. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18552252101 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Soap So Fresh mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18552252101 or email info@soapsofresh.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.